Conditionthis balance board is a returned factory refurbished item it has been fitted with all new improved components please note although the internals have been swappedupgraded the shells may have minor cosmetic damagescratches the iskute is sent out in the original retail box with the charger information booklet and protective packagingproduct descriptiona two wheel auto balancing electric scooter giving a stable ride with fast response making it safer and easier to control you